WHAT IT MEANS TO BE A PARKER CERTIFIED DISTRIBUTOR
Parker can be found on and around everything that moves. We manufacture highly engineered components and systems that facilitate motion and the controlled flow of liquids and gasses for a wide variety of global markets to increase the productivity and profitability of our customers. Parker's focus on solving some of the world's greatest engineering challenges sparks our passion for innovation and secures our future growth. Our technological expertise creates a more sustainable future for us all.
terms and conditions
Parker.com online transactions supplemental terms and conditions
Some products offered through www.parker.com may be fulfilled by our distribution partners. Our distribution partners shipping and delivery terms and conditions may differ from those offered by Parker. When ordering a product sold by a distribution partner, you should check their terms and conditions for details on shipping and delivery. Parker is an agent of our distribution partner for the sole and express purpose of promoting the products and receiving funds as payment for their products sold through www.parker.com, and transmitting those funds to the distribution partner. Parker's receipt of funds on behalf of a distribution partner is equal to receipt of the funds directly by the distribution partner. When you make a payment to Parker for a distribution partner product, you have fulfilled your payment obligations and your debt due to the distribution partner extinguishes upon receipt by Parker.
You should contact the distribution partner directly via the contact information provided for any inquiries or customer service issues related to their products, such as returns, and Parker regarding product warranty issues. As payment agent, Parker will refund any money to you for returns of the distributor partner?s products via the payment method used to purchase the product, after we receive notice from the distributor partner that you have returned products to them in accordance with their return policy.
Parker reserves the right to refuse or cancel any orders placed for products which the sale or use of such product in your state or jurisdiction is restricted or prohibited.
Pricing errors may occur on www.parker.com from time to time, on items sold by Parker, or items sold by a distribution partner on www.parker.com. Parker attempts to correct all pricing errors as soon as they are discovered, or as soon as Parker receives notice of an error. Parker reserves the right to cancel any orders containing pricing errors, with no further obligations to you, even after your receipt of an order confirmation or shipping notice from Parker. Any payments you make to Parker for orders that are cancelled due to pricing errors will be refunded.
DIVISION RETURNS POLICY A Material Safety Data Sheet (MSDS) is required for all products that have been used in production. The approved RCA form, which must be returned with the product, is valid for 60 days from date of issuance by Parker. Other than items that are determined to be Parker’s fault, only standard catalog products (as defined by Parker) purchased in the last 4 months can be returned. Custom products (CO, Prototypes, etc.) are not subject to return. The return of standard product ordered in error by the customer will be assessed a minimum 25% restocking charge, must be returned freight prepaid, and be received in like new condition in full carton quantity. A restocking charge does not apply for items determined to be Parker’s fault. Customer property returned without authorization and documentation (approved RCA form from Parker Customer Service) including collect shipments, will be refused and returned. All returned goods will be returned either prepaid or collect, depending on the reason for return. The approved RCA form will note the appropriate shipping method and account number to use for collecting returns. DIVISION RETURNS INSTRUCTIONS FORM 1. Email us at waterpurification@parker.com or call us at 310-608-5600 to get the return credit authorization (RCA) number. 2. Provide the purchase date, the original invoice number, the item number, the quantity, and a description of the defect. 3. If you are shipping the product, carefully package the item(s) and include the RCA number provided by Customer Service. 4. Ship the package prepaid to the following address: CARSON 2630 E El Presidio Carson, CA UNITED STATES ,90810 DIVISION SHIPPING POLICY In-stock items: Is usually processed and shipped within 2 business days if you choose Standard shipping. Orders placed with Premium or Express shipping before 5pm ET will be shipped the next business day. Terms: ExWorks Backorders: If the items you have selected is currently not in stock we will give you an expected shipping time at checkout or by a follow-up email. Multiple shipments: You will be charged for each shipment separately when it ships. The total charges for all the shipments will equal to the total for the entire order. P.O. Boxes: Orders cannot be shipped to P.O. Boxes. Shipping to multiple addresses: We cannot ship to multiple addresses. Carriers: We use 2 different carriers to make sure your items arrive to you on time: FedEx UPS (United Parcel Service) Items with Restrictions on Air Shipping Restricted items include aerosols, pressurized spray cans and alcohol-based products. Due to air transport restrictions and regulations, these items are required by the U.S. Department of Transportation to be shipped by Standard Ground Shipping only. These restricted items are not eligible for Premium or Overnight Shipping.