Hydradyne

Parker.com online transactions supplemental terms and conditions
Some products offered through www.parker.com may be fulfilled by our distribution partners. Our distribution partners shipping and delivery terms and conditions may differ from those offered by Parker. When ordering a product sold by a distribution partner, you should check their terms and conditions for details on shipping and delivery. Parker is an agent of our distribution partner for the sole and express purpose of promoting the products and receiving funds as payment for their products sold through www.parker.com, and transmitting those funds to the distribution partner. Parker's receipt of funds on behalf of a distribution partner is equal to receipt of the funds directly by the distribution partner. When you make a payment to Parker for a distribution partner product, you have fulfilled your payment obligations and your debt due to the distribution partner extinguishes upon receipt by Parker.

You should contact the distribution partner directly via the contact information provided for any inquiries or customer service issues related to their products, such as returns, and Parker regarding product  warranty issues. As payment agent, Parker will refund any money to you for returns of the distributor partner?s products via the payment method used to purchase the product, after we receive notice from the distributor partner that you have returned products to them in accordance with their return policy.

Parker reserves the right to refuse or cancel any orders placed for products which the sale or use of such product in your state or jurisdiction is restricted or prohibited.

Pricing errors may occur on www.parker.com from time to time, on items sold by Parker, or items sold by a distribution partner on www.parker.com. Parker attempts to correct all pricing errors as soon as they are discovered, or as soon as Parker receives notice of an error. Parker reserves the right to cancel any orders containing pricing errors, with no further obligations to you, even after your receipt of an order confirmation or shipping notice from Parker. Any payments you make to Parker for orders that are cancelled due to pricing errors will be refunded.

DISTRIBUTOR SALES TERMS & CONDITIONS
Prices 
Prices unless otherwise stated are FOB shipping points of component manufacturer and do not include the cost of a serviceman unless specifically quoted.  Applicable taxes are not included.  Standard commercial packaging only is included and other type packaging must be requested and priced extra.  
Shipping Point 
Unless otherwise stated shipping points are that of component manufacturer’s plant and shall be FOB that point, and delivery of goods to initial carrier shall constitute delivery to you, and shipment shall then be at your risk with claims for losses or damages in transit with the carrier to be made and prosecuted by you.  
Credit and Payment 
Unless otherwise noted terms are net 30 days.  A finance charge of 1 ½% per month (18% annual rate) will be added for all overdue amounts.  We may decline to deliver except for cash, or stop goods in transit if reason to question financial responsibility develops.  If credit is not approved prior to shipment, we may request payment C.O.D. on standard catalogued products or check in advance on special products or special situations.  Purchaser agrees to pay all costs of collection or securing or attempting to collect or secure the debt created by this purchase, including reasonable attorney’s fees, whether or not involving litigation.  
Debits 
Within the standard accounting procedures of our company, an invoice must be cleared through full payment, or a credit memo issued by us, or a combination thereof.  DEBIT MEMOS CANNOT BE ACCEPTED AS PAYMENT OR PART PAYMENT.  We must consider a debit memo only as a request for credit. 
Delivery 
Delivery promises are made to the best of our earnest knowledge, and depend on promises made to us by our suppliers and theirs, and are therefore estimates.  Where customer information or data is necessary to complete an order, delivery is from time complete information is on hand.  We assume no responsibility for delays due to transportation, fires, strikes, floods, accidents and other causes beyond our control.  We will not be liable for any damages whatsoever, whether direct, indirect, special or consequential resulting from missed delivery dates.  
Shipping Errors 
Claims on account of shortages or erroneous shipment must be made within 10 days after receipt of shipment.  Prior payment does not prejudice a claim.  
Returned Goods 
Goods may be returned only upon written authorization giving shipping instructions and identification procedure.  Goods must be packaged properly to avoid damage in shipment.  We reserve the right to charge for placing goods in saleable condition plus a restocking charge and for any transportation charges we might pay.  Seller will willingly cooperate with customer without customer expense to rectify an acknowledged Seller or supplier error.  On returns due to customer error Seller will take required action to minimize customer cost.  Products and systems manufactured to customer’s specific specifications are not returnable.  
OSHA and Safety Requirements 
Since OSHA requirements are so complex and since specific spot of use, personnel proximity, and inspector interpretation variation, govern requirements, we cannot issue blanket statement of compliance.  Therefore, should a general request for OSHA compliance appear on order, we will accept the order only on basis such customer OSHA compliance request does not apply and that we must be advised in writing of specific OSHA requirements involved, at which time we will advise if they can be met.  The installation and operation of products and systems purchased from Seller to be in a safe manner and in conformance with applicable codes and regulations is customer’s responsibility.  
Limited Warranty
Individual components sold by Seller, or components used as parts of any products manufactured by Seller, shall carry no warranty other than that of the manufacturer of the component.  Any other warranties as to the said components are specifically excluded by Seller.  Products actually manufactured or repaired by Seller shall be warranted to be free from defects in material and workmanship for a period of six (6) months from date of shipment by Seller unless otherwise agreed in writing.  Alteration, accident, neglect, improper application, improper maintenance or other misuse shall void any warranty of Seller or its suppliers. On products manufactured or repaired by Seller, our obligation under this warranty is limited to replacement or repair of parts determined by Seller to be defective and no charges will be accepted for removal or replacement of equipment or parts.  We reserve the right to request return of goods to the point of manufacture, freight prepaid, to determine the cause of failure, and refusal to comply with such request within a reasonable time will void any applicable warranty. We shall not be liable to any person or company for incidental or consequential damages, injury, or commercial loss resulting from any breach of warranty and under no circumstances shall our liability exceed the contract price for the goods in question.  THIS WARRANTY IS EXPRESSLY IN LIEU OF ANY OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.  It shall be the responsibility of the purchaser to obtain written warranties from the manufacturers of components and to make proper claim for warranty repairs with such manufacturers although Seller shall endeavor to provide copies of such written warranties upon request and assist making warranty claims with components manufacturers.  No employee of Seller is authorized to warrant the suitability of system or products beyond the state of use or warranty by the manufacturer of component or system. 
Patent Claims
As products we sell may be used by the user for uses beyond our control and the manufacturer of products sold exert their own patents policy, Seller shall not be held liable for any patent infringements, and actions concerning patent questions shall be handled by our manufacturer suppliers in accordance with their policies. 
Partial Shipments
Unless otherwise stated, we reserve the right to partial ship and bill accordingly.
Cancellations
As many products we sell are tailor made to specific requirements and may have little commercial value or use to others, we cannot accept cancellations without our specific approval and customer’s agreement to accept charges for goods, time, labor, and expenses already earned by manufacturer at time of desired cancellation.
Parker.com Purchased Parts
If your product was purchased on parker.com and you would like to review, change or cancel your order please visit Parker.com - Manage Online Orders
Performance
Seller can only furnish equipment to conform to the performance stated by the manufacturer of the component furnished, and cannot guarantee an end result of product, as Seller is entirely dependent on the customer to provide the data such as torques, speeds, pressures, and forces required for the specific application. 
Acceptance of Terms, Conditions & Warranty
These terms and conditions constitute the complete agreement between buyer and Seller, any printed statements on customer’s order to be contrary notwithstanding.  Any conditions other than these must be agreed to in writing to be applicable.  The issuance of an order to Seller shall constitute acceptance by customer of these herein stated terms, conditions and warranty. 
DISTRIBUTOR RETURNS POLICY
Returned Goods 
Goods may be returned only upon written authorization giving shipping instructions and identification procedure.  Goods must be packaged properly to avoid damage in shipment.  We reserve the right to charge for placing goods in saleable condition plus a restocking charge and for any transportation charges we might pay.  Seller will willingly cooperate with customer without customer expense to rectify an acknowledged Seller or supplier error.  On returns due to customer error Seller will take required action to minimize customer cost.  Products and systems manufactured to customer’s specific specifications are not returnable.
DISTRIBUTOR RETURNS INSTRUCTIONS FORMS
https://www.hydradynellc.com/t-contact.aspx  or call us at 1-800-421-3583
DISTRIBUTOR SHIPPING POLICY
Shipping Point 
Unless otherwise stated shipping points are that of component manufacturer’s plant and shall be FOB that point, and delivery of goods to initial carrier shall constitute delivery to you, and shipment shall then be at your risk with claims for losses or damages in transit with the carrier to be made and prosecuted by you.  
Partial Shipments 
Unless otherwise stated, we reserve the right to partial ship and bill accordingly.